Job Description

Job Title: Hotel Assistant General Manager

Position Overview:

Take on an exciting leadership role where you’ll drive exceptional guest experiences, support daily operations, and collaborate closely with the General Manager. This role is critical in ensuring operational excellence and team performance across all departments. If you’re motivated to make a meaningful impact while advancing in your hospitality career, this position is a perfect fit.

Salary:

• $55K - $60K Annually.

Key Responsibilities:

• Operational Management : Oversee daily operations, ensuring seamless interactions across all hotel departments to deliver a high standard of service.
• Staff Leadership : Provide guidance, mentoring, and development opportunities for the team, fostering a culture of collaboration and professional growth.
• Guest Relations : Actively address guest feedback and concerns to improve guest satisfaction and deliver memorable experiences.
• Strategic Support : Contribute to the planning and execution of strategic initiatives that align with the hotel's goals.
• Quality Control : Ensure consistent adherence to hotel quality standards, policies, and regulatory requirements.
• Financial Contribution : Assist in budget planning, expense control, and identifying opportunities for operational efficiencies while maintaining service excellence.
• Crisis Management : Implement effective procedures for handling emergency and unexpected situations promptly and professionally.

Necessary Skills:

• Leadership : Proven ability to lead and motivate a team to achieve set objectives.
• Communication : Strong verbal and written communication skills, essential for clear interaction with staff and guests alike.
• Problem-Solving : A proactive approach to resolving issues efficiently and effectively while minimizing disruptions.
• Attention to Detail : A meticulous focus on operational and service details to uphold quality standards.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 2-3 years of experience in a hospitality management or similar leadership role.
• Demonstrated success in driving guest satisfaction and enhancing operational performance.
• Practical experience in key operational areas such as front desk, housekeeping, and food and beverage management.

Why Join Us?

Be part of a committed, passionate team that aims to exceed guest expectations and deliver exceptional service. Engaging in this role will give you the opportunity to grow professionally, make meaningful contributions, and work in an environment that values innovation and excellence in the hospitality industry. Together, we’ll continue setting benchmarks for guest satisfaction and operational success.

This role offers a platform for both impact and growth, ideal for a driven professional ready to take the next step in their hospitality career.

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