Job Description

We are seeking a Freight Dispatcher to coordinate the daily movement of freight shipments efficiently and effectively. The Freight Dispatcher will ensure orders are fulfilled promptly while delivering exceptional customer service. This role demands excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Freight Dispatcher Duties and Responsibilities:

• Coordinate the pickup, delivery, and tracking of freight shipments.
• Monitor shipments to ensure on-time delivery.
• Maintain open communication with customers, carriers, and transportation personnel.
• Update and manage order statuses in the transportation management system.
• Address customer issues or complaints promptly and professionally.
• Notify customers of any delays or potential issues.
• Monitor driver hours of service and schedule required breaks or rest periods.
• Ensure compliance with all relevant local, state, and federal regulations.
• Negotiate rates to maintain optimal company margins.

Freight Dispatcher Requirements and Qualifications:

• High school diploma or equivalent required.
• 2+ years of freight dispatching experience preferred.
• Strong knowledge of DOT regulations and hours-of-service requirements.
• Excellent communication, problem-solving, and customer service skills.
• Exceptional attention to detail.
• Negotiation skills are essential.
• Proficient in transportation management systems, Microsoft Office, and related software.
• Ability to multitask and prioritize in a high-pressure environment.
• Flexibility to work weekends and nights as needed.

D-Trans LLC is a full-service trucking and logistics company specializing in time-sensitive shipments and high-value cargo requiring advanced security measures. With nearly 20 years of experience, we have established a proven track record of providing reliable truckload, less-than-truckload, and logistics services to customers across the United States and Canada. Our commitment to excellence and customer satisfaction has allowed us to partner with some of the most respected companies in the world. We take pride in leveraging our expertise to deliver logistics solutions that prioritize safety, security, temperature control, and reliability, tailored to meet the unique needs of each client. In addition to our premium transportation services, D-Trans LLC offers a comprehensive suite of logistics solutions. Our dry van and refrigerated truckload and less-than-truckload services provide highly competitive rates for over-the-road and cross-border transportation throughout North America. At D-Trans LLC, we are dedicated to delivering exceptional value and outstanding customer service across all platforms. By fostering strong, relationship-driven partnerships, we ensure that every customer receives personalized attention and unmatched service, laying the groundwork for long-term success together.

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