Help Desk Analyst Job at Franklin Fitch, Austin, TX

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  • Franklin Fitch
  • Austin, TX

Job Description

Are you looking for stability in your IT support career?

Are you looking for a company with an excellent culture?

If the answer is yes, then you may be a great fit for this growing Austin, TX Renewable Energy Company as a Help Desk Analyst! This company prides itself on its excellent culture of collaboration and learning.

Key Responsibilities:

  • Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
  • Manage user accounts and permissions in Active Directory and Office 365.
  • Support remote and onsite staff with IT needs.
  • Document solutions and assist in system maintenance.

What We’re Looking For:

  • 1-3 years of IT support experience.
  • Proficiency in Windows, Active Directory, Office 365, and basic networking.
  • Strong communication and problem-solving skills.

If this would be of interest to you, apply now!

Job Tags

Remote job,

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