Inbound Call Center Agent Job at Next Coms Talk, Austin, TX

SlBkZHlxMVNpUHhybnhMQ0Iyb0tlNW5kZ3c9PQ==
  • Next Coms Talk
  • Austin, TX

Job Description

Welcome to Next Coms Talk


At Next Coms Talk, we specialize in delivering bespoke communication solutions tailored to your unique needs. As a premier call centre, we pride ourselves on offering personalized and high-quality service that goes beyond the standard.

Position Overview:

The Inbound Call Center Agent at Next Coms Talk will handle customer inquiries, provide technical support, and manage issue resolution for diverse clients. The role requires excellent communication skills, problem-solving abilities, and a customer-focused approach to ensure client satisfaction.

Key Responsibilities:

  • Respond to inbound calls and emails.

  • Address customer inquiries and concerns.

  • Escalate issues to relevant departments when necessary.

  • Maintain customer records and data accuracy.

Requirements

  • High school diploma or equivalent; further education is a plus.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask and manage time effectively.

Benefits:

  • Health, dental, and vision insurance

  • 401(k) matching

  • Paid time off

  • Professional development opportunities

Job Tags

Permanent employment, Full time,

Similar Jobs

SCOUT Solutions

Cost/Pricing Analyst Job at SCOUT Solutions

 ...will support critical Air Force initiatives. This role provides guidance on cost and pricing issues, ensuring compliance with federal, DoD, and Air Force regulations while assisting in major acquisitions and complex government contracting activities. Responsibilities... 

Talent Search PRO

Internal Medicine/FM Physician(Spanish Fluency) - Hospital - up to 239K+/year Job at Talent Search PRO

 ...with 3+ years experience working in an ambulatory setting or providing urgent care are strongly preferred. Candidates who are bilingual in Spanish and English are preferred. SKILLS AND CERTIFICATIONS [ Spanish Preferred graduate of an accredited school of... 

Shift Day

RECEPTIONIST, Full Time Job at Shift Day

 ...Responsibilities This R eceptionist opportunity is full time @ 40 hours per week and offers full benefits. Quail Surgical and Pain Management Center in Reno, Nevada, is an outpatient surgical center dedicated to providing high-quality patient care. Established... 

Montefiore Medical Center

PHYSICIAN ASSISTANT PER DIEM Job at Montefiore Medical Center

 ...be supervised by the approproate Attending Physician in the Emergency Department. The practice of a physician assistant shall include medical services within the education...  ...199 Campus: WAKEFIELD Employment Status: Per Diem Address: 600 East 233rd Street, Bronx... 

Pacific First Aid Ltd.

Warehouse Associate Job at Pacific First Aid Ltd.

Pacific First Aid Ltd. in Vancouver, BC is seeking motivated and organized individuals. This position will be responsible for warehouse shipping and receiving operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Coordinate and work closely with internal departments...