Online Resort Reservationist/Work from Home Job at Land N Sea Travels, Alabama

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  • Land N Sea Travels
  • Alabama

Job Description

About Us

We are a premier travel service provider committed to creating exceptional travel experiences for our clients. Driven by our passion for travel, we take pride in offering personalized, high-quality services to travelers across the globe.

Job Description

Do you love travel and enjoy providing top-notch customer service? As an Online Hotel Reservationist, you’ll assist clients with planning their hotel stays, ensuring a smooth booking process and offering tailored recommendations. This remote role is ideal for anyone looking to begin a career in the travel industry, with comprehensive training provided to set you up for success.

What We Offer

  • Comprehensive Training : Gain all the knowledge you need about hotel reservations and customer service, with certifications included.
  • Remote Work Flexibility : Work from anywhere with internet access and enjoy setting your own schedule.
  • Unlimited Earning Potential : Earn commission based on the value of bookings, with no earning caps.
  • Travel Perks : Enjoy discounted hotel rates, familiarization (FAM) trips, and exclusive personal travel deals.
  • Professional Tools : Access advanced booking platforms for efficient processes and optimal client recommendations.
  • Supportive Community : Join a network of travel professionals for mentorship and collaboration.

Key Responsibilities

  • Client Assistance : Offer expert advice on accommodations tailored to client preferences, budget, and destination.
  • Booking & Coordination : Manage hotel reservations, confirm bookings, and handle adjustments as needed.
  • Customer Service : Provide timely responses to inquiries, resolve issues, and ensure a positive client experience.
  • Lead Generation & Follow-Up : Identify potential clients through networking, referrals, and social media, nurturing relationships for repeat bookings.
  • Upselling Opportunities : Suggest upgrades, packages, and additional services to enhance clients’ stays.
  • Supplier Certifications : Obtain and maintain hotel supplier certifications to stay updated on offerings and promotions.
  • Problem Resolution : Handle cancellations, changes, and disruptions efficiently to ensure client satisfaction.
  • Stay Informed : Keep up with travel trends, hotel promotions, and destination options to deliver exceptional service.

Sales Responsibility

Promote and sell hotel accommodations by tailoring recommendations to clients' needs, maximizing sales opportunities while providing excellent service.

Ideal Candidate

This role suits those with strong communication skills, a love for travel, and the ability to thrive in a customer-centered environment.

Qualifications

  • Strong Communication Skills : Communicate professionally with clients and suppliers, both in writing and verbally.
  • Organizational Excellence : Effectively manage multiple bookings, deadlines, and client records.
  • Sales-Oriented : Confidently recommend and sell hotel accommodations and packages.
  • Customer Service Focus : Commitment to providing outstanding service and memorable experiences.
  • No Experience Needed : Full training available for motivated and enthusiastic candidates.

Requirements

  • Must be 18 years or older.
  • Access to a computer, smartphone, and reliable internet.
  • Willing to complete supplier certifications and training.
  • Ability to work as a 1099 independent contractor.

Benefits

  • Flexible Schedule : Design your work hours to fit your lifestyle.
  • Earning Potential : Unlimited commission and bonuses based on sales.
  • Travel Discounts : Access exclusive hotel discounts and FAM trips.
  • Career Development : Gain skills in customer service, sales, and travel coordination.
  • Work-Life Balance : Build a fulfilling career aligned with your passion for travel and hospitality.

Join Us Today

Ready to help clients book unforgettable hotel stays and start a fulfilling career in the travel industry? Apply now to become an Online Hotel Reservationist and embark on your journey with us!

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Job Tags

For contractors, Remote job, Work from home, Flexible hours,

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