Patient Liaison
*Onsite - Fort Worth, TX
Serenity is a rapidly growing Healthcare Tech company committed to creating the finest patient experience. The primary responsibility of this role is to ensure that our patients billing concerns are acknowledged and resolved. This position is critical to our billing team, ensuring that patients understand their billing statements and are willing to make payments toward their account balances. This position will interact with patients via phone calls, emails, etc. to alleviate billing concerns.
Responsibilities
Verifying patient insurance benefits
Work with insurance representatives to review and reprocess claims as needed
Assisting Patient Care Coordinators in answering patient questions
Collaborate with practice managers to best support and serve our patients
Speak with patients directly to best identify and resolve their billing issue
Research patient accounts and communicate findings
Communicate with patient through email, text, or phone call
Take patient payments
Fulfill patient requests for itemized statements
Other duties as assigned
Qualifications
Basic office skills (faxing and transcribing).
Ability to file documents electronically
Some knowledge of medical billing
Strong interpersonal skills with ability to talk with both providers and patients
Ability to be positive, friendly and deliver on tasks assigned
Benefits
Competitive pay (DOE)
Medical, Dental, Vision insurance
Life Insurance
Flexible spending account
Paid time off
401k
Who We Are
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
*This position is contingent on a background check.
...The AFC Care Manager Supervisor is to provide day-to-day supervision to the Care Managers within the AFC Department to ensure the quality of services being... ...recent experience working with elderly or disabled adults. Background in supervision preferred. Valid driver...
...Gesundheitswesens mitgestalten? Fantastisch! Dann werde doch Teil unseres Teams!Neugierig? Dann schaue mal bei uns rein: Ein Tag im Bereich Medical Affairs In Deiner Position als (Senior) Medical Science Liaison Manager (m/w/d) (Neurologie & Psychiatrie) bist Du fr den...
...environment. We are currently seeking an experienced: LICENSED PRACTICAL NURSE (LPN) Full Time, Nights Job Description: Assists in direction of nursing services for unit/hall, in accordance with the Nursing Practice Act, and under the supervision of a...
...who are dedicated to the work of health and healing... ...Bemidji, MN 56601, USA Shift: 12 Hours - Night Shifts Job Schedule: Full time Weekly Hours: 36.0... ...full-time and part-time employees. Depending... ...package to maintain a healthy home-work balance. For more information...
...Job description We are seeking Professional, High Energy Scribes/ Medical Assistants to help us provide excellent quality of care to... ...- $23.00 per hour, based on education, certifications, and experience. Responsibilities of the Scribe/ Medical Assistant: Assist...