Patient Liaison Job at Serenity Healthcare, Fort Worth, TX

SVBGZHk2VmNoUEprbmhuQUIyc0xkcGpaZ1E9PQ==
  • Serenity Healthcare
  • Fort Worth, TX

Job Description

Patient Liaison 
*Onsite - Fort Worth, TX

Serenity is a rapidly growing Healthcare Tech company committed to creating the finest patient experience. The primary responsibility of this role is to ensure that our patients billing concerns are acknowledged and resolved. This position is critical to our billing team, ensuring that patients understand their billing statements and are willing to make payments toward their account balances. This position will interact with patients via phone calls, emails, etc. to alleviate billing concerns. 

Responsibilities   

  • Verifying patient insurance benefits 

  • Work with insurance representatives to review and reprocess claims as needed 

  • Assisting Patient Care Coordinators in answering patient questions 

  • Collaborate with practice managers to best support and serve our patients 

  • Speak with patients directly to best identify and resolve their billing issue 

  • Research patient accounts and communicate findings 

  • Communicate with patient through email, text, or phone call 

  • Take patient payments 

  • Fulfill patient requests for itemized statements 

  • Other duties as assigned  

Qualifications 

  • Basic office skills (faxing and transcribing).  

  • Ability to file documents electronically 

  • Some knowledge of medical billing 

  • Strong interpersonal skills with ability to talk with both providers and patients  

  • Ability to be positive, friendly and deliver on tasks assigned 

Benefits 

  • Competitive pay (DOE) 

  • Medical, Dental, Vision insurance 

  • Life Insurance 

  • Flexible spending account 

  • Paid time off 

  • 401k  

     

Who We Are 

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.

*This position is contingent on a background check. 

Job Tags

Full time, Work experience placement, Flexible hours,

Similar Jobs

Tri-Valley, Inc.

Supervisor for the Adult Family Care Department Job at Tri-Valley, Inc.

 ...The AFC Care Manager Supervisor is to provide day-to-day supervision to the Care Managers within the AFC Department to ensure the quality of services being...  ...recent experience working with elderly or disabled adults. Background in supervision preferred. Valid driver... 

Teva Pharmaceutical Industries Ltd.

(Senior) Medical Science Liaison Manager (m/w/d) Neurologie - Region Nord Job at Teva Pharmaceutical Industries Ltd.

 ...Gesundheitswesens mitgestalten? Fantastisch! Dann werde doch Teil unseres Teams!Neugierig? Dann schaue mal bei uns rein: Ein Tag im Bereich Medical Affairs In Deiner Position als (Senior) Medical Science Liaison Manager (m/w/d) (Neurologie & Psychiatrie) bist Du fr den... 

Liberty Health

LICENSED PRACTICAL NURSE -WOODHAVEN Job at Liberty Health

 ...environment. We are currently seeking an experienced: LICENSED PRACTICAL NURSE (LPN) Full Time, Nights Job Description: Assists in direction of nursing services for unit/hall, in accordance with the Nursing Practice Act, and under the supervision of a... 

Sanford Health

RN - ICU - Full Time Straight Evenings Straight Nights Job at Sanford Health

 ...who are dedicated to the work of health and healing...  ...Bemidji, MN 56601, USA Shift: 12 Hours - Night Shifts Job Schedule: Full time Weekly Hours: 36.0...  ...full-time and part-time employees. Depending...  ...package to maintain a healthy home-work balance. For more information... 

Aspire Dermatology LLC

Scribe/ Medical Assistant Job at Aspire Dermatology LLC

 ...Job description We are seeking Professional, High Energy Scribes/ Medical Assistants to help us provide excellent quality of care to...  ...- $23.00 per hour, based on education, certifications, and experience. Responsibilities of the Scribe/ Medical Assistant: Assist...