Job Description

Wedding & Social Event Manager Location Fort Worth, TX :

Wedding & Social Event Manager Job Expectations

Overview:

The Fort Worth Club is recognized as one of the country's premiere private city clubs. Due to its prime location and 125 years of history in downtown Fort Worth, the Club is Fort Worth's preferred destination for private dining, business meetings, weddings, and society events. The Catering department is responsible for approximately $3.5 million in revenue, with over 2500 event bookings annually, and 15 meeting and banquet rooms accommodating groups from 2 to 1200 guests. The Fort Worth Club is a highly demanding environment where the best in the industry are trained to succeed.

Basic Function:

The Wedding & Social Event Manager is responsible for achieving member and guest satisfaction through the event booking and planning process, specifically with weddings and large social events. The Wedding & Social Event Manager will increase revenue in the Catering Department by following departmental procedures, closing sales leads and up-selling during events planning. The Wedding & Social Event Manager is responsible for communication of private party and event details to appropriate FWC staff and event hosts and should be an exemplar of best practices and professionalism while demonstrating commitment to the overall success of the department and Club.

Job Duties:

• Support Director of Catering by overseeing the accurate adherence to department policies and procedures.
• Maintain oversight and management of private room scheduling in ReServe for Weddings and social events; including but not limited to:

o Weddings, Rehearsal Dinners, Post Toasts

o Baby Showers, Bridal Showers, Birthday Parties

o Additional events assigned by Catering Director

• Create room diagrams for each event utilizing Social Tables
• Meet with event hosts to conduct sales tours, planning meetings, tastings, and greet at start of events.
• Verify all function set-ups for the day and following day by doing walk-throughs and communicating with banquet staff.
• Participate in production and distribution of daily banquet changes and guarantees.
• Participate in production and distribution of elevator sheets and marquis signs.
• Check and return all phone and email messages the same day. Utilize an “out of office” message for normal business days away from the office (i.e. Mondays).
• Follow-up on new business leads to secure bookings and maximize room utilization.
• Secure signed contracts for each wedding and large event, as well as signed function sheets for all wedding-related and smaller events. Keep all signed contracts neatly filed.
• Collect payment for all events prior to event according to contract payment schedule.
• Approve event billing and route to accounting promptly following events.
• Maintain constant communication with booked brides and clients to ensure guest satisfaction and proper planning and scheduling of meetings.
• Schedule planning meetings, menu tastings, and cake tastings with each wedding and appropriate large event client. The initial planning meeting should be no less than 90 days prior to the event date.

Requirements:

Minimum of 3-year event management required in private club or comparable environment.

Preferred Qualifications:

Four-year college degree (major in Hospitality, Business or Marketing preferred) and prior experience in managing a large volume of events.

Skills:

· Proficient in basic computer programs including Word & Excel

· Prior experience with hospitality software programs, such as Jonas, Delphi, Reserve, or ClubCater.

· Prior experience with diagramming software such as Meeting Matrix, Social Tables, All Seated

· Excellent organizational and time management skills

· Knowledge of menu planning, wine, and room layouts

· Knowledge of and ability to demonstrate proper business and dining etiquette

· Ability to handle stressful situations with calmness and grace

Working Conditions:

· Fast paced environment

· High visibility with both members/guests and FWC staff

· Urgent scenarios that require the ability to multitask and stay organized

· High pressure to balance interests of both members/guests and internal needs (such as from banquets/culinary)

· 20% of time spent on telephone with scheduling, sales, and event planning

· 25% of time spent on administrative work, event detailing, creating BEO's and floor plans, reporting, conducting calendar audits, etc.

· 30% of time spent meeting with prospective clients, planning meetings, and on floor during both Fort Worth Club member events and private events

· 25% of time in staff meetings and on special projects

· Position will average 40-45 hours per week.

· Peak seasons will require heavier work load or increased hours per week.

· Some holidays

Benefits & Compensation:

• Hourly rate in the range of $26-$30/hour with overtime calculated at time and a half
• Health and dental insurance
• 401k retirement program with 50% company match up to 10%
• Paid professional association dues
• Continuing education opportunities
• Employee Meals
• Discounted secured downtown parking

Interested professionals should email a resume and cover letter to Ryann Gray, [email protected], and do not need to apply online.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Fort Worth, TX 76102 (Preferred)

Ability to Relocate:

• Fort Worth, TX 76102: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Contract work, Immediate start, Relocation, Flexible hours, Shift work, Weekend work, Day shift, Afternoon shift, Monday to Friday,

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