Job Description

JAMES IRWIN CHARTER MIDDLE SCHOOL

Job Description: Receptionist

Purpose Statement

The job of Receptionist was established for the purpose of greeting and directing visitors. The Receptionist responds to inquiries from the public, parents, students, and staff by providing requested information and/or referring to other parties. When time permits, the Receptionist provides general clerical support.

Required Knowledge, Skills, and Abilities

• Pleasant telephone manner
• Calm demeanor under pressure
• Excellent organizational skills
• The ability to multi-task when needed
• A proactive self-starter who quickly learns new duties
• Ability to establish and maintain effective and positive working relationships with parents, students, co-workers, and volunteers
• Provide great customer service
• Skilled in Microsoft Office and Infinite Campus
• Ability to operate standard office equipment and tools for clerical duties
• Bilingual, Spanish-speaking preferred

Essential Functions

• Open front office by 7:30 each morning
• Answer telephone for the purpose of responding to inquiries and/or taking messages
• When the office is busy, following priority procedures
  • Taking care of students in the front office
  • Taking care of parents in the lobby
  • Answering the phone
• Greet individuals entering the building, respond to inquiries, and direct visitors to the appropriate location using established building security procedures
• Answer general questions from parents and students
• Collect money and write receipts
• Maintain organized reception area materials for the purpose of providing information to parents and visitors in an efficient manner
• Assist Health Aide when needed
• Perform general clerical functions (e. g. copying, faxing, filing, data entry, etc.) for the purpose of supporting office operations
• Keep supply rooms and lounge stocked
• Maintain office equipment or coordinate repairs with contracted company
• Other related duties as assigned.

Starting Hourly Rate: $14.42/hour

215 working days in the year; additional days in the summer may be needed.

Full health benefits available for the employee; additional cost for dependents (medical, dental, and some vision benefits)

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